Old Contractor Web is Going Down This Weekend Details Below

As some of you mentioned at the drivers forum, the phone app has been slow, or sometimes not connected, the last few Mondays (and a couple of Tuesdays).  We have already been testing a replacement server with much more processing power, and are ready to deploy it this weekend.  At the same time, the old Contractor Web will not operate on the new server, so this will be the last weekend you can use the old version of Contractor Web.



Switchover plans are below.   During the periods specified as downtime, both the mobile app and Contractor Web will be unavailable.   You will need to call in the old-fashioned way if you need help.


We are planning the following to have the least amount of downtime and protecting the most active hours.


  1. Take the systems down Friday evening, April 7th around 11PM to midnight to perform the final full system save from the old server.   Systems will be down until around 4AM Saturday morning.
  2. Systems run as normal on Saturday for the weekend work, and will be shut down at 5PM on Saturday, April 8th.   During the day we will be loading the new server from the previous night’s system save.
  3. Saturday evening after 5PM, we will load changes made from work done on Saturday and start bringing up the new server and testing all connections with other servers and communications.
  4. Systems to be available on Sunday, April 9th by 7AM to continue working.   If for any reason something unforeseen happens overnight that is a problem, revert back to current server.

Mercer Lot Parking

Wow.  That was a great truck show and Jamboree.  Thank you for being patient thru all the modifications in support of the events.

Please remember to pick-up your trailer from the rental parking lots (9th Street/ Flood wall).  We will no longer be renting these lots after March 31.

The Driver’s Lounge has returned to regular parking and no longer “bobtail only”.

The campus has returned to normal parking requirements.

Many thanks,
Mercer Transportation

Truck Show Parking Requirements:

Truck Show Parking (March 18 – March 27, 2017)

Lot 1 (Main Lot): Loaded Truck/ Trailer units planning to remain on campus for twenty-four hours or less (where space permits) No empty trailer drops, nor long term parking. (Truck maintenance prohibited)

Lot 2 (Driver’s Lounge): BOBTAIL PARKING ONLY. Tractors shall be double parked in the East lanes of the parking lot and triple parked in the West lanes of the parking lot. No long term personal vehicles are allowed on the lot. No saving spaces. No empty trailer drops. Trailers may be dropped at the remote Mercer lot at 939 South 9th Street (Truck maintenance prohibited)

Lot 3 (Recruiting Building): No parking. Lot closed to support Truck Show Events

Lot 4 (Derby City Lot): Alternate Bobtail parking (Parking coordinated thru Company store) No empty trailer drops.

Lot 5 (Inspections Building): Lease trailer program and Inspections. Two lanes shall remain open at all times to enable normal inspections traffic. (Trailers may be stacked to assist in management of the limited site)

Temporary Leased lots #1 (Flood wall Property/ 1101 Rowan Street): Additional secured parking has been designated at 1101 Rowan Street, 40203 to support Truck Show and trailer drops. The lot is secured at the entrance 24/7.

Temporary Leased lots #2 (939 South 9th Street): Additional secured parking has been designated at 939 South 9th Street, 40203 to support Truck Show and trailer drops. The lot is fully fenced and secured 24/7.

Transportation/ relocation fee: All empty trailer drops shall be coordinated with Mercer Facilities and will be limited to the temporary leased lot. Empty trailers that are discovered on Lot 1,2,3,4 may be moved to another Mercer lot and may be subject to a transportation fee of $50.00.

Mercer Transportation:
Many of our Drivers work thru the night and require day time hours for rest and recovery. To support restful sleeping, we have restricted all Truck maintenance by outside vendors from Lot 1 and Lot 2. If maintenance work is required, please relocate your truck to Lot 5 (Inspection Lot) to complete the vehicle maintenance. We have established a safe work zone in the parking spots adjacent to the Inspection building. Please be considerate of your fellow drivers while they sleep and assist with supporting Safe Driving.

***(We reserve the right to modify these requirements to support operations)***

Mercer Fuel Prices

Due to a rather sudden event, we had to make a small change to our fuel prices page. You may now be noticing that it ask you for a password. We apologize for the inconvenience and thank your for your understanding in this transition. The password for the site is mercer, and that is all lowercase.

Change is...

Let me guess, most of you finished that title with bad. We’ve all heard it all our lives, “Change is Bad.” Heck one of the most famous brand failures is when Coca-Cola decided to introduce the world to New Coke. This particular version of Coke was so hated that people did more than just complain about it, they actually stopped buying the product. But not all change is like that, most of our lives have been filled with changes that helped make our world better.

Just think a little over a hundred years ago on December 17, 1903, the Wright Brothers had just done the impossible by flying through the air in a heavier than air aircraft. Forty-Three years later on October 14, 1947 Chuck Yeager broke the sound barrier hitting Mach 1. Then just 5 years later Scott Crossfield broke Mach 2 on March 2, 1953.

What makes humanity great is our capacity for change. Our ability to use to tools and learn from those who came before helps us not just advance ourselves, but advance ourselves exponentially. The computers we used to land a man on the moon aren’t as powerful as the ones in the cheapest of smart phones.

Most of you can remember the days before cellphones or even pagers, where you had to wait in the same truck stop for a call. Now you can be reached almost anywhere at a moments notice. The landscape of trucking is changing, and at a very rapid pace over even just the last few years.

That brings us to our most recent change, the new Contractor Web. We are rolling this out early to give you a chance to get use to some of the changes with the new system. We hope that you also take this opportunity to contact us using the Support link at the top of the page. Any ideas or suggestion's you have would be appreciated because we want this tool to not only be as good as the current Contractor Web, but even better. Look at the current Contractor Web as hitting Mach 1, and with the new Contractor Web we will be hitting Mach 2.

Contractor I.D. Badges

Starting today, as you come through our headquarters in Louisville, all Contractors, and qualified drivers need to stop in and see Libby in the company store to receive your campus I.D. Badge.  Here are the details:

  • All contractors, and qualified drivers receive an I.D. Badge.   Your first badge is free.  If your badge is lost or damaged, any additional badges will cost $10 each.
  • Any legal spouse that rides on the truck with a contractor, will receive a badge for free.  We will need to see a valid form of I.D., and we will need to verify that the spouse is an authorized passenger on the unit.
  • All authorized passengers that are not legal spouses, can obtain an I.D. badge.  Each individual badge will cost $10.00.  We will need a valid form of I.D., and we will need to verify that each person is an authorized passenger.  Authorized passengers are not required to obtain an I.D. Badge.  The Authorized Passenger will need to sign in at the front desk, and be accompanied by the contractor, or Mercer employee at all times while on campus, if they do not wish to obtain an I.D. Badge.

If you have any other questions, please contact Contractor Relations.


Have a great day, and GO MERCER!



Season Parking Changes in Louisville

As usual, the end of the year will be very hectic around the Louisville yard with all the UPS activity. Please read the attached document for information regarding where to park when visiting the Louisville yard the remainder of the year. Parking guidelines are pretty similar to other years with a few minor changes. These guidelines will be enforced November 1 through January 6. Thank you everyone and have a safe day!


Veteran's Day Fundraiser

This year’s Veterans Day Fundraiser, benefiting Intrepid Fallen Heroes Fund, has gotten off to a little bit of a slow start.  However, we are not worried because you guys always come through and together we make things happen!  If you haven’t made your donation yet, not a problem, you still have until November 11th to do so.  It doesn’t matter how much you can donate because every penny adds up!  Call Libby in the Company Store at 502-625-3343 and she will be happy to take care of you! Thank you for supporting our troops past, present, and future.

Driver Appreciation Days 2016-update

Due to Hurricane Matthew a couple weeks ago several of the Driver Appreciation events were postponed. They have been rescheduled and listed below. Stop in and see Dennis for your meal voucher between 11 and 2 for lunch on Mercer. Mercer and non-Mercer drivers are welcome. Thanks for all you guys do!

Wildwood, FL - TA - OCT 25

Tampa,FL - TA - OCT 26

Marianna, FL - TA - OCT 27

Vero, FL - TA - DEC 13

With the Florida Trucking Association at the 595 Truck Stop in Davie, FL - DEC 14

Mercer Contractor I.D. Badge

Good afternoon from Mercertown!  We just wanted to check in and give everyone a heads up about an important change that is coming up.

Starting November 1st, all Mercer Contractors will be issued an official Mercer I.D. badge.  This badge will be almost identical to the I.D. badges that our campus employees wear to access each building.  On and after November 1st, as contractors come to Louisville, they will need to visit with Libby Netherton in the company store.  She will be able to take your picture and assign a badge to you.  Libby is available from 8am-12:30pm, and 1:30pm-4:45pm, Monday - Friday.

Your I.D. Badge will allow you to not have to physically sign in, and get a wristband anymore.  You will just simply scan your badge in at the door and walk in!

We have made the decision to assign these badges for a couple of reasons.  First and foremost, we want to keep all Mercer Employees, Contractors, and visitors safe while on campus.  Secondly, we want our contractors to have access to other buildings, without the inconvenience of knocking on doors.  The lobbies in the Truck Ops building, and in the Recruiting/Safety building will remain unlocked during normal business hours.  With the I.D. Badge, contractors will now be able to access the Truck Pay Building, the Claims and Insurance building, and Freight Operations during normal business hours, without having to knock on doors, and wait to be allowed in.

Please remember that Libby will NOT be ready to start assigning badges until November 1st.  If you have any further questions, please contact our Contractor Relations Department.

Have a great day, and GO MERCER!!!